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If your PS5 has no sound through the TV, headset, controller, or soundbar, the cause is often a setting or output mismatch rather than a major hardware failure. This guide covers the PS5, Slim, and Pro together.
Open the sound settings and confirm the PS5 is sending audio to the device you are actually using.
Remove headsets, soundbars and adapters temporarily. If TV speakers work, the problem is likely with the accessory chain.
Audio handshakes can fail just like video handshakes. A full restart of both the console and display often clears it.
Try simpler audio modes if a soundbar or receiver is involved. Compatibility problems can make the system appear silent.
This quickly separates a console issue from a faulty accessory.
This guide applies to PlayStation 5, PS5 Slim and PS5 Pro consoles. While there are some hardware differences between models, the practical troubleshooting steps for this issue are usually the same.
If no output works on any display or accessory after setting checks, a port or internal hardware problem becomes more likely. That is much less common than simple output misconfiguration.
Still unsure? Use the console diagnosis tool to narrow down the most likely next step.
Yes. A wrong output device, format, or headset setting is one of the most common causes.
It can be. HDMI handshake issues between the console, TV, and sound system can cause missing or unstable audio.
If multiple outputs fail after settings resets and cable changes, internal audio or HDMI hardware may need attention.