Updated 18 September 2026
Current storage
This website currently makes no advertising or analytics requests and sets no application cookies. It uses browser storage to provide the diagnostic features you request. Cookies and browser storage are different technologies, but both can be covered by storage and access rules.
| Storage key | Purpose | Duration |
|---|---|---|
| ct:session:v2 | Session storage: current console, answers, notes and case details. | Until cleared or the tab session ends; browser session restore can extend this. |
| ct:cases:v2 | Local storage: up to 30 cases you explicitly save on this device. | Until you delete a case or clear site data. |
These functions are used to provide the session or saving feature you request, rather than advertising or cross-site tracking. Guides can be read without starting a diagnosis. If browser storage is blocked, download your report to preserve it.
Managing or deleting data
On the report page, select “Clear current session” to remove the active diagnosis. Open Saved cases to delete an individual case. Browser privacy settings can remove all data for this site. Downloaded reports and printed copies are unaffected.
Advertising choices
No advertising consent is collected while ads are disabled. If advertising is activated, a certified consent message will provide the applicable choices and information about vendors and purposes. You will be able to revisit those choices using the footer control. Declining optional advertising consent will not prevent you from using the guides or diagnostic tool.
Contact
The website operator is ConsoleTroubleshooting.com. For storage or privacy questions, email support@consoletroubleshooting.com. Read our privacy notice for your rights and information about support messages and hosting.